Shipping And Returns

We dispatch all orders in unbranded packaging for discretion and to ensure your privacy.

All postage charges are made in GBP/£.

Some deliveries may require a signature on receipt. 

We aim to despatch all goods on the day we receive your order by 15.00pm (GMT/BST). On Fridays anything after 1.00pm will be processed on the next working day.

All orders placed on the weekend or Bank/Public Holidays will also be shipped the next working day. 

Delivery:

UK Delivery: Royal Mail, 1st Class. Please allow up to 3 working days*, (excluding the weekend and Bank Holidays). £5.00 P&P.

EU Delivery: Royal Mail Track and Trace. Delivery estimate is within 7-10 working days*, (excluding the weekend and Bank Holidays).

Worldwide Delivery: aim is 7-10 working days*, (excluding the weekend and Bank Holidays).

*Timeframe of delivery can vary occasionally due to circumstances outside of our control.

We ship all orders by recorded delivery and tracking details will be sent to the email address which was used to place the order.

All international orders will be marked on the customs form with the actual value of the order. Workout  Underwear will not be liable for any tariffs, import duties or international taxes that may be imposed outside the UK.

We are not liable for any item(s) that get lost, stolen or damaged during or after your order has been shipped. 

Customs:

Shipping Disclaimer: You, the buyer, are responsible for any VAT, tariff, duty taxes, handling fees, customs clearance charges etc. required by your country for importing consumer goods. 

For countries outside of the EU, duties may be applied to your order. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to. Payment of this is necessary to release your order. This will be calculated at the checkout. 

We are not liable for compensatory action on any delayed packages: for example due to postal strikes by Royal Mail.

 

Returns and Cancelations:

For hygiene purposes, no underwear or swimwear can be returned. 

We accept returns and exchanges of unworn, unused items in their original packaging within 30 days of delivery.

Underwear, which due to hygiene reasons are classed as an “intimate item” under law and cannot be returned once opened.

We also do not accept returns on discounted items.